Frequently asked questions

PBN Connect is a B2B referral network for small businesses, SMEs, professionals and freelancers. Members are organised into city chapters, refer clients to each other, and earn a referral fee that the seller declares upfront on every product or service.

Both run on city chapters, weekly meetings and one seat per profession. The difference is the reward: in BNI the giver gets a thank-you; in PBN Connect the giver earns the referral fee the seller declared, and every lead is tracked to the invoice so the fee is calculated and paid transparently. PBN Connect also gives each member a website, CRM and GST billing.

Annual membership is ₹12,000 plus 18% GST. Free until 31 December 2026. One fee covers the referral network, your micro-website, CRM, invoicing, meetings, reports and the mobile app. Founding members get 40% off.

Yes, only on business that comes through the network. When you win a deal from a referral, the marketplace, the "I need" board or a member deal, PBN charges a 2% platform fee (plus GST) on the deal value, invoiced to you with a GST invoice. It is separate from the referral fee you pay the member who referred you. There is no charge on your own customers that you bill through PBN, and none on referral fees you earn.

Each seller sets the fee on what they sell, for example 5% of the deal value, a flat ₹2,000, or slabs such as 10% up to ₹1 lakh and 5% above. Categories have minimum margins so fees stay meaningful. You see the fee before you pass the lead.

The prospect is locked to you for 90 days with that seller. When the deal closes, the seller records the invoice and the fee is calculated automatically. The seller pays online (settled directly to your bank account) or offline with a reference you confirm. Unpaid fees lower the seller's PBN Score and can be taken to the chapter dispute desk.

Each chapter keeps 3 seats per category by default and at most 5, so members meet complementary businesses rather than competitors. When a category is full, new applicants join a waitlist or another chapter in the city.

Chapters are listed on the Chapters page with their meeting day and open seats. A new chapter opens once 15 committed businesses across at least 10 categories sign up, so applying from a new city helps start one.

A mobile business website with a page for every service, verified customer reviews, a digital visiting card with QR code, a CRM pipeline, GST quotations and invoices with UPI QR, credit notes, optional e-invoicing, meeting tools, a lead marketplace, PBN Academy courses and reports that show your return on membership.

Every member website is built for search: a page for each service, your FAQs, reviews and business details marked up with structured data, and listings on PBN city and category pages such as "Interior designers in Thane". Completing your website strength checklist improves your visibility.

Yes. You can refer to any member in any chapter, including other countries. The fee is paid in the seller's currency, and you see the approximate value in your own currency.

Chapters meet weekly or fortnightly, in person, online or hybrid. Attendance builds trust and counts towards your PBN Score; if you cannot attend, you can send a substitute or mark a medical absence in advance.

Yes, as a referral partner. Referral partners pass leads and earn fees but do not take a category seat in a chapter.

Prospect details are shared only with the member you refer them to, and only after the prospect agrees to be contacted. Payment details are processed by licensed payment gateways, and PBN Connect never holds referral money in its own account.

English, Hindi, Marathi and Gujarati, with more planned. WhatsApp alerts can also be sent in the member's language.

Click Join, enter your mobile number, verify the code sent on WhatsApp, choose your city chapter and category, and add your business details. Your chapter leadership approves applications, usually within 48 hours.